Same-Day Delivery to Las Vegas Strip!

702-214-1221

702-713-7368

info@CLGVegas.com

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Frequently Asked Questions

CUSTOM DESIGNS

We definitely accept custom orders for gifts. Normal timeframe is 24 hours. If the product contains products that are customized it may take (3-5) business days. Please note that time frames are on a custom basis. Please inquire ahead of time.
Yes, there are several ways we can incorporate your logo or branding into the gift depending on the time frame for the order. Please reach out with any questions to info@dev.champagnelifegifts.com.
Yes, we will need all materials (5) business days prior to the requested delivery date. You can mail the materials to the address listed on the contact us page.

Yes, we can create a custom gift to fit your requests for any upcoming convention in the Las Vegas area. Please contact our gifting specialist for a quote at info@dev.champagnelifegifts.com.

Yes we do! We can customize housewarming gifts for Realtors, Homebuilders and Loan Officers.

Yes, you can. We accept non-consumable items (no food or beverage)

SHIPPING INFORMATION

Gift baskets being shipped outside of the Las Vegas area are shipped with one of our affiliate partners. Please note that there are several states that have restrictions on receiving alcohol shipments. All baskets are shipped via Fedex and require that the buyer and the recipient are 21+ years old. All shipments of alcohol require a signature upon delivery by an adult 21 years of age or older. Champagne Life, nor our affiliate partners are responsible for delivery delays due to signature receipt requirements not being met. Damage to basket contents and spoilage claims will not be honored in the event of a delivery delay resulting from authorized adult signature failure We highly recommend that our customers notify the gift recipients of the shipment and notify them that a signature of a person 21 years of age or older is required for package delivery.

Due to current state laws, some states do not permit the shipping of alcohol into their state. If we receive an order for one of the states that has these restrictions in place, we will contact you immediately to discuss your order.
 
At this time, we do not ship gifts containing alcohol internationally.
 
Depending on the destination, FedEx Ground can take up to 5 business days. Please reach out to discuss expedited shipping options.
 
Orders that require shipping will be shipped the following business day. If you need something rushed, please call our sales team at 702-214-1221 to discuss options.
 
 
Depending on the destination, FedEx Ground can take up to 5 business days. Please reach out to discuss expedited shipping options.
Orders with perishable items received between Thursday and Sunday will ship Monday to prevent perishables sitting on delivery trucks over the weekend. Perishable items that we do not current ship are: Flowers, Chocolate Covered Strawberries, Donuts, Cakes or Cupcakes. Champagne Life will not be held responsible for items that melt or becoming damaged during transit. NO claims or refunds will be issued for melting or spoilage during the summer months unless the error is on our end.
Yes, you can. Please reach out to us to discuss quantity and the shipping destinations. For corporate orders, pricing discounts are applied to large orders.
With our shipping provider, packages are only delivered M-F. Please plan accordingly.

GENERAL QUESTIONS

Please contact us ASAP with the correct info and we will try our best to correct it before it is sent out for delivery.
 
Yes, we do have a retail store located at 1371 Raiders Way, Suite 180, Henderson, NV 89052. You must be 21 years old to shop in-store or pick up curbside orders. In-store shopping and curbside pick up are by appointment only!
Yes, unlike many gift basket companies, we hand craft every single basket. We never use gifts from 3rd party suppliers. This works in our favor, because it enables us to create custom gift baskets for all occasions and budgets.

Not at this time, but please feel free to send us and email and we will keep you updated when more opportunities are available.

Please add the question: Do you offer hotel room set ups?

No, we do not enter the hotel rooms. If you need assistance in setting up the room, we suggest asking the hotel’s concierge for assistance. Alternatively, you can order the items from us, and then set up the room when the guest of honor is out of the room.

Yes, we are. Please reach out directly if you would like a list of hotel and concierge partners we work with in the local markets.
Yes, we have a link at the bottom of the website called, “Newsletter”. If you enter your name and email, you will be added to the email list which provides monthly promotions, discounts and updates.
 
We require full payment at the time of order. We gladly accept Visa, MasterCard, American Express and Discover. We do not accept gift cards of any kind at this time. For corporate orders we accept corporate checks.

We require written consent and a photo ID for orders over $499.99. We reserve the right to deny service if we feel is made fraudulently. If fraudulent charges are made, the party placing the order is financially responsible for all costs and fees associated with the transaction.

Yes, we offer wholesale pricing incentives based on quantity. Please contact our sales team at 702-214-1221 or Info@dev.champagnelifegifts.com for a custom quote.
No, we do not enter the hotel rooms. If you need assistance in setting up the room, we suggest asking the hotel’s concierge for assistance. Alternatively, you can order the items from us, and then set up the room when the guest of honor is out of the room.

LOCAL DELIVERY & PICK UP INFORMATION

We deliver in Las Vegas and Henderson up to 20 miles from our Location in Henderson. If your requested delivery location is outside of our delivery radius, you are welcome to pick up the gift.
We offer same-day delivery to hotels and timeshares located on the Las Vegas Strip, Henderson, Summerlin and Las Vegas. Hotel delivery is available 7 days a week and deliveries are made between 10am and 7pm daily. For same-day Delivery, orders must be placed by 12pm PST.
Delivery to Las Vegas Blvd is $14.99 and Local Delivery (off the strip) is $19.99.
Yes, we deliver to both residences and businesses. For both business delivery and residential, we require a signature upon receiving the delivery. We highly suggest leaving the recipients phone number on the checkout page so that we can call with any issues in delivering the gift.
We deliver the gifts to the bell desk at the desired hotel. We do not deliver directly to the guest rooms. Champagne Life receives a signature upon delivery at the property and considers the delivery of the order complete. We will text the buyer and the recipient about the delivery. It is highly recommended to confirm that the gift has been delivered to the room by the hotel staff once receiving the text message. Champagne Life will not be held responsible for gifts that are lost, stolen, damaged or not delivered to the rooms by the hotel staff due to DND or unresponsiveness to the hotel staff.
Yes, we will send the buyer a text message letting you know when it has been delivered. If it’s being delivered to a hotel, we will send a text message to the recipient as well.
No. Due to strict regulation to who is allowed on base, we do not offer this as a local delivery option. Shipping to Nellis AFB is allowed.
We recommend that you do not request a hospital delivery. Many times hospitals have a delivery time in the morning for patients. If your gift arrives after the hospitals deliver time, it gets held back until the following day. Many times this can result in the parcel being delivered to a room once the patients have been discharged.

We deliver the gifts to the hotel Bell Desk or Concierge Desk according to the properties policies. Once it is delivered to the appropriate location, the hotel staff is then responsible to deliver the gift to the guest. Generally, the hotel staff will bring the gift up very quickly depending on the level of hotel guests. Some properties have policies if the guest is not in the room, they will leave a message on the hotel room phone to notify the guest of the delivery and will bring the gift up once they are notified. Other properties will leave the gift in the room without being present. If you are curious to know, please reach out to the hotel directly. Champagne Life will never enter a hotel room or bring the gift to the room directly.

For the bellman at the hotel to bring the gift to the room, they charge $5.00. Please add a minimum of $5.00 gratuity on the checkout page and we will bring the cash for the bellman on the date of delivery.

The $14.99 delivery rate is Las Vegas Blvd from the Sahara Hotel to Four Seasons Hotel.

We must contact the recipient via phone prior to go out for delivery. Signature is required and we are unable to leave the gift outside.